Plain-language policy

Privacy

Effective 13 September 2026. This page explains the data used by GoWhere and how travelers can control it.

What GoWhere stores

Without an account, shortlisted destination IDs and request markers are stored only in your browser. If Supabase account sync is enabled and you sign in, GoWhere stores your email address, account identifier and saved destination IDs so your shortlist can sync across devices.

Personal trip planner

Guest workspaces save trip details, itinerary items, provider links, booking references, locations, expenses, savings and checklist tasks on this device. When signed in with account trip storage connected, workspaces are sent to your private Supabase account and cached separately on this device for recovery. Guest trips are imported only when you choose that action in Profile. Sign-out ends the session but does not remove recovery copies from this device; clear site data on a shared device after saving any needed backup. A downloaded private backup contains your trip details and booking references. Keep it private. Deleting a synced trip removes it from the active account document; existing downloaded backups and other devices may retain copies.

Locations are not geocoded automatically. Selecting a map sends that item's coordinates to OpenStreetMap to display it. Booking references and notes are not included in the map request. The previous /my-trip planner remains device-only.

Messages, reviews and requests

If the message inbox is connected, a submitted review, feedback item, query or itinerary request can include your name, email, destination, rating, message, source page and submission time. Name and email are optional on the feedback form; an email is required when you ask for a reply through Contact DVC. If the inbox is not connected, the site copies your message locally so you can choose whether to paste it into Instagram.

Flight and link activity

GoWhere does not sell tickets. Opening an airline or flight-search link takes you to another provider with its own privacy practices. Fare collection may store route, price and itinerary-quality information, not your payment details.

How information is used

DVC uses submitted information to answer queries, improve GoWhere, prioritise requested routes, moderate genuine reviews and operate account sync. Reviews are not published without moderation and permission. DVC does not sell personal information.

Travel DNA preferences

Your travel choices are saved on this device without requiring an account. When you choose to save while signed in, your preference profile is stored in your private Supabase profile. Shared Travel DNA links contain your preference scores; anyone with the link can view that travel style. They do not include your account email or trip budget.

Retention and control

You can clear local saved trips in GoWhere and sign out at any time. To request deletion of an account or submitted message, use DVC's Instagram contact and identify the email used.

Security and children

Administrative uploads and message access require an authorised account. No online service is risk-free, so do not submit passports, card details, passwords or other sensitive documents. GoWhere is not designed to collect information from children.

Changes

This notice will be updated when the data flow materially changes. The effective date above indicates the current version.